Website maintenance and support
Updates, backups, monitoring and content changes on a subscription. You run the business instead of wondering why the site is down.
Who it is for
No in-house developer
Every small change turns into finding a freelancer and waiting a week.
The site makes money
For a store or a service, an hour of downtime is lost orders. Problems need catching before customers notice them.
Not updated in a long time
Outdated WordPress and plugins are the leading cause of compromises. Most infected sites were simply never updated.
What is included
Updates and compatibility
Core, plugins and themes updated on a staging copy first, verified, then pushed live.
Backups
Daily file and database backups stored off the hosting account. Restores take minutes, not a day.
Uptime monitoring
We watch that the site loads and returns the right status code. If it goes down, we find out before your customer does.
Security
Wordfence, login rate limiting, two-factor authentication and regular malware scans.
Content changes
Edit copy, add a product, swap a banner, publish a case study — within your plan hours.
Monthly report
What we did, what we updated, how speed and Search Console errors are trending. No unexplained "all good".
Technologies
- PHP 8.3
- MySQL
- WordPress
- WP-CLI
- Composer
- Git
- Docker
- Nginx
- Linux
- SSH
- automated backups
- uptime monitoring
FAQ
What does $100 a month cover?
Updates, backups, monitoring, baseline security and up to 3–4 hours of changes. Larger change volumes move you to the next tier.
How fast do you respond?
Routine tasks within the business day. If the site is down or compromised we start immediately, weekends included.
Do you support sites you did not build?
Yes. We audit first — code, versions, security. If the state is critical we bring it up to standard before taking it on.
What happens if the site gets hacked?
We restore from backup, find the entry point and close it. On maintained sites this is rare, precisely because of the updates.
Is there a minimum contract?
No. Billing is monthly, you can stop any time, and the credentials stay yours throughout.
Do unused hours roll over?
Yes, into the following month. They do not accumulate indefinitely — support is not an hours bank.
Further reading
How small business websites get hacked: a first-hand account
Our own site was compromised. What the attackers actually did, why the fallout lasted two years after the cleanup, and how we finally cleared it.
ReadWhat website support costs, and what happens without it
What a monthly support plan includes, what it costs, and the invoices that arrive for people who decided to save on it.
ReadWhy a website needs maintenance, and what it really costs
What a monthly plan covers, why "the site just works" is a myth, and how recovery after a hack compares with prevention.
Read