© — 001.
Enquiries live in spreadsheets and messengers
Clients are scattered, nobody sees the full picture or who promised what. We bring everything into one system.
(SW® — 01) Service
Your own CRM or an integration of your site with the one you have: enquiries, clients and tasks in one place instead of spreadsheets and chats.
CRM development where no enquiry gets lost
(SW® — 02) Terms
- Price
- from $25/hour
- Timeline
- after a technical session
- 210+ projects since 2016
- 1–2 weeks per iteration, with a visible result after each
- 100% of the code is handed to you
(SW® — 03) Diagnosis
Enquiries get lost when…
-
01
Clients live in a spreadsheet and email.
Data is scattered and nobody sees the full picture: who did what and where a deal got stuck.
-
02
The manager learns about an enquiry too late.
The form was sent, the email did not arrive, nobody called back. The client went to whoever replied faster.
-
03
You do not know where clients come from.
Without a link between the site, analytics and the CRM you cannot count what actually brings sales.
-
04
A ready-made CRM does not fit your process.
You adapt to fields and stages invented by someone else, while your business’s quirks live in people’s heads.
An enquiry nobody saw in time is money that went to a competitor.
(SW® — 05) What is included
What is included
- Price
- from $25/hour
- Timeline
- after a technical session
(SW® — 04) Who it is for
Who it is for
© — 002.
A ready-made CRM does not fit your process
You bend your work around someone else’s fields and stages. We build a system that follows your process.
© — 003.
The site and CRM are not connected
A form enquiry lands in an inbox and goes nowhere. We set up the data flow so enquiries stop getting lost.
(SW® — 06) Comparison
A ready-made CRM or one built by SWEB?
A ready-made CRM
A CRM by SWEB
Process
You adapt to its fields and stages
The system follows your process
Integrations
Only what was planned for
Your site, email, Telegram, payments and any documented API
Data
Spread across several services
In one place, with a record of who did what
Price
A subscription that grows with your team
A fixed price per stage once the scope is clear
Changes
You wait for the vendor to add a feature
A new feature in the next iteration
Ownership
Access while the subscription lasts
We hand over the repository and all access
(SW® — 07) Formats
Choose your level
If a ready-made CRM is enough for you, we say so at once. We build your own when it is truly needed.
© — 01
Site integration with your CRM
So enquiries from the site reach the right place and are not lost.
from $25/hour
Timeline: after the review
- Site forms pass data to the CRM
- Alerts to managers in Telegram or by email
- Events and goals in GA4
- Exchange of orders, prices and stock if needed
- A check that no enquiry disappears
© — 02 Recommended
Your own CRM built around your process
A system that follows your process, not the other way round.
after the session
Timeline: in 1–2 week iterations
- A technical session and a map of your process
- A clickable prototype before development
- Clients, enquiries, tasks, roles and permissions
- Integrations: site, email, messengers, payments
- Data imported from spreadsheets and files
- Documentation and repository handover
© — 03
CRM + client area and automation
A client account, automatic alerts and calculations.
after the session
Timeline: in 1–2 week iterations
- Everything in “Your own CRM”
- A personal client account
- Automatic alerts and reminders
- Calculations and documents
- Load testing when needed
(SW® — 06) Related work
Related work
All projects
(SW® — 11)Client reviews
Client reviews
What the companies we have worked with have to say.
All reviewsWe sold dancewear through Instagram and were drowning in DM orders. The team built a store where the customer picks size and colour themselves, and orders finally stopped getting lost. Worth adding: we have run the catalogue ourselves ever since, without coming back for small changes.
(SW® — 09) Guarantees
Transparent rules
-
01
The data and code are yours
We hand over the repository and access. Your clients and history stay with you alone.
-
02
A result every 1–2 weeks
After every iteration you see a working part of the system, not a progress report.
-
03
We test before launch
We check scenarios, edge cases and behaviour on errors so no enquiry disappears.
-
04
Honest about off-the-shelf tools
If a ready-made CRM suits you, we say so at once and help you with it.
(SW® — 10) FAQ
Questions about CRM
001. Your own CRM or a ready-made one: which to choose?
If a ready-made one covers your process, choose it and we will tell you so. A custom one makes sense when the process is specific, ready-made tools demand constant compromises, or deep integration with your systems is needed.
002. Can you connect our site to our CRM?
Yes. We connect forms, orders and events to any CRM that has a documented API. The scope of the integration depends on what your system offers.
003. How much does CRM development cost?
Hourly work from $25/hour. We name the sum after the technical session, once features and scope are clear. For large systems we work in stages with a fixed price per stage.
004. Will you migrate the data from our spreadsheets?
Yes, we set up an import from your spreadsheets and export files so you do not retype everything by hand.
005. Why not build the CRM myself in no-code or with AI?
For simple record-keeping that may be enough. But once roles, permissions, integrations, data security and load appear, such solutions start to fail. We design and test for that up front, and we use AI as a tool under a person.
006. Who owns the code and the data?
You do. We hand over the repository and all access. No closed parts that only we can reach.
007. Do you support the system after launch?
Yes, by separate agreement. For systems with users, support is almost always needed.
(SW® — 12) Next step
We will find where your enquiries get lost in a free technical session.
Describe how enquiries arrive and are handled now. In 1–2 hours we will work out whether an integration is enough or you need your own system.